(Download) CBSE Class-12 Sample Paper (Business Studies)
1. What is meant by ‘Effectiveness in Management’? 1
2. How does coordination ensure unity of action in Management
3. Define ‘Planning premises’ 1
4. National Vritech Ltd. has grown in size. It was a market
leader but with changes in business environment and with the entry of MNCs its
market share is declining. To cope up with the situation CEO starts delegating
some of his authority to the General Manager, who also felt himself overburdened
and with the approval of CEO disperses some of his authority to various levels
throughout the organization. Identify the concept of management discussed above.
5. Which component of capital structure determines the
overall financial risk? 1
6. Amit is running an ‘Advertising agency’ and earning a lot
by providing this service to big industries. State whether the working capital
requirement of the firm will be ‘less’ or ‘more’. Give reason in support of your
7. Zoom Udyog, a car manufacturing Co., has started its
business with Zoom 800 and slowly launched Zoom-1000, Wagon-Z, Swy-fy etc. and
offered various services like after sale service, availability of spare parts
etc. Identify the element of marketing mix referred here.1
8. Himesh after completing his graduation started working
with a multinational company in Delhi. But due to ill health of his parents he
had to go back to his village. There he noticed that the villagers were literate
but ignorant about their rights. Many vegetable vendors were using stones as
weights to sell their vegetables. Some shopkeepers were selling food items
without having ‘FPO mark’. Villagers did not find anything wrong with these
practices. So to create awareness among villagers Himesh decided to publish a
weekly Journal ‘Jan Jagriti’. State the ‘Right’ whichHimesh has exercised by
doing so. 1
9. State any three advantages that a functional structure
offers to an organization. 3
10. ‘Choice of an appropriate channel of distribution is very
important marketing decision which affects the performance of an organization’.
Explain any two factors on which the choice of an appropriate channel depends. 3
11. Zenith Ltd. is a highly reputed company and many people
wanted to join this company. The employees of this organization are very happy
and they discussed how they came in contact with this organization.
Aman said that he was introduced by the present Sales
manager, Mr. John. Benu said that he had applied through the newspaper and was
appointed as H.R Manager.
Vaibhav said that he was neither related to any of the
employee of the organization nor there was any advertisement in the newspaper
even then he was directly called from IIM Ahmedabad from where he was about to
complete his MBA.
a) The above discussion is indicating an important function
of management. Name the function of management
b) The management function identified in part (a) follows a particular process.
Explain the step of this process which is being discussed in the above para. 1+2
12. Supriya’s grandmother who was unwell, called her and gave
her a gift packet. Supriya opened the packet and saw many crumpled share
certificates inside. Her grandmother told her that they had been left behind by
her late grandfather. As no trading is now done in physical form, Supriya wants
to know the process by adopting which she is in a position to deal with these
a) Identify and state the process.
b) Also give two reasons to Supriya why dealing with shares in physical form had
been stopped. 1+2
13. The barriers to effective communication exist in all
organizations. Explain any three measures to overcome these barriers. 3
14. Define Business Environment. State any three of its
15. Mr. Ajay after completing MBA from USA comes to India to
start a new business under the banner Ecom Creations Ltd. He launches a new
product in e-learning for Senior econdary School students in Commerce stream,
which already has an established market in UK and USA but not in India. His
business starts flourishing in India. Now more Indian companies entered into the
market with other subjects also.
Identify and quote the lines from above para which highlight
the significance of understanding business environment. 4
16. Rajeev, the owner of Pathways constructions decided to
start a campaign to create awareness among people for developing clean
surroundings in their area. He formed a team of 10 members to list the different
ways for cleaning the surroundings. One suggested to take the help of local
residents, another suggested that they may involve school going children in
their venture. One more suggestion was to take the help of unemployed youth. On
evaluation of different ways, it was decided to take the help of local
residents. To achieve the desired goal various activities were identified like
a) Purchase of necessary items like dustbins, garbage bags,
b) Collection of garbage;
c) Disposal of garbage, etc.
After identification of different activities the work was
allocated to different members.
i. Identify the concepts of management involved in the above
situation and quote the lines which help in their identification.
ii. Also identify the values which the company wants to communicate to the
17. Blue Heavens Ltd. purchased a new hi-tech machine from
Germany for manufacturing high quality auto components in a cost effective
manner. But during the production process, the manager observed that the quality
of production was not as per standard. On investigation it was found that there
was lack of knowledge amongst the employees of using these hi-tech machines. So,
frequent visit of engineers was required from Germany. This resulted in high
(i) Suggest what can be done to develop the skills and
abilities of employees for producing high quality products by using these
hi-tech machines. Also state how the employees or the organization will benefit
from your suggestion.