Chapter – XI

(A) Consumer Protection
(6 Marks) – 100 words

2 questions of 6 marks come as choice

Giving any 6 points, explain the IMPORTANCE for consumer protection?

Business is a means of human welfare:

• Business serves the customer and therefore it is a means and not an end in itself.
• It is in the interest of both the consumer and the businessman to ensure that the business is run well because ignoring the interest of the consumer may be a sure death of the business.

Growth with social justice:

• We are a secular country and growth with social justice is the cornerstone of our economic philosophy.
• Exploitation of consumers is against the directive principles of State Policy laid down in our Indian Constitution.....................

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